1. Enquiry

It all begins with a conversation. From the moment you reach out, we listen carefully to your needs, your vision, and your priorities. You’ll receive a warm, clear response and a simple outline of the next steps.

​

2. Consultation & Design Brief

We take time to understand not only the space, but how you live within it. Who will use it, how it should function, and what has worked (or not) for you in the past. This insight forms the foundation for a design that feels instinctively right.

​

3. Design Development

Working closely with you — and where needed, your architect or designer — we shape and refine the plans. From architectural considerations like wall placement and window positioning, to the fine details of cabinetry, every decision is made with balance, beauty, and function in mind.

​

4. Quotation & Approval

Once the design is agreed, we present a transparent quotation and timeline. Everything is explained clearly, so you can move forward with complete confidence.

​

5. Craftsmanship

Your furniture is then meticulously made in our workshops. Every joint, finish, and detail is produced to uncompromising standards by our skilled makers, ensuring the end result is both timeless and robust.

​

6. Installation

Our installation team treats your home with the utmost care. Punctual, respectful, and precise, they ensure the process is seamless, keeping the environment protected and your experience stress-free.

​

7. Completion

On completion, we walk you through your new space, ensuring everything is exactly as it should be. Any final touches are addressed, and the room is left ready to be lived in and enjoyed.

​

8. Aftercare

Our commitment doesn’t end at handover. We provide ongoing support, with proactive check-ins to ensure everything continues to work perfectly. Your peace of mind is backed by our guarantee, and we remain only ever a phone call away.